I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Preparing Finance Leaders for the Unpredictable: Building Business Resilience through
23rd November 2022, 18:00 - 20:30 AEST, Successfully held
Preparing Finance Leaders for the Unpredictable:
Building Business Resilience through Finance Transformation
Networking & Dinner
at Florentino, Melbourne
23rd November 2022, 18:00 - 20:30 AEST, Successfully held
Here’s what we discussed:
Finance has historically had a key role in driving decision-making and executing growth strategies, but the world has changed dramatically.
Today we can describe the world as “VUCA” (Volatile, Uncertain, Complex and Ambiguous), and these challenges are likely to increase in the coming years.
This provides an opportunity and in many cases a mandate for finance teams to “shockproof” their companies by rethinking parts of their operating models.
Presented by
In this session, we discussed how finance teams are taking the lead in redefining the role of finance in a VUCA-dominated world.
We also talked about technologies businesses are using to create more resilient workflows and ways of working.
Dinner at Florentino, Melbourne
Florentino
80 Bourke St, Melbourne VIC 3000, Australia
Florentino is one of Melbourne’s most iconic dining venues beginning in 1928 and has influenced the changing hospitality and food culture in Melbourne. In 1999 it became Grossi Florentino after the Grossi family took its reigns.
It is known and loved by many who have experienced the untiring hospitality of Grossi Florentino over the last century.
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Agenda
18:00 – 18:15
Welcome & Registration
18:16 – 19:00
Roundtable Discussion
19:01 – 20:15
Dinner & Networking
20:16 – 20:30
Closing
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Florentino.
We will follow COVID guidelines mandated by the government and the Venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
