I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

That holiday season you worked so hard to prepare for last year is now done and dusted. Join us for this roundtable and wine tasting event. It’s time to take stock of what worked and didn’t and how to prepare for Black Friday 2022!
In this session, we’ll discuss lessons learned from 2021 and how self-service automation can save your customers’ time and your agents’ stress.
This is what we’ll be covering:
Join us and share your experiences this past holiday season and let’s discuss how to make 2022 an even better experience for all with chatbots. The session will be moderated by Solvemate CEO Erik Pfannmöller, and there will be no PowerPoint presentation or sales pitch.
16:00 – 16:05 GMT
16:06 – 16:10 GMT
16:11 – 16:50 GMT
16:51 – 17:10 GMT
17:11 – 17:15 GMT
This is an executive peer group meeting for 10-15 CX & Support leaders. We use a conversational, story-telling approach that works best when everyone participates. This is NOT a webinar or any kind of one-way presentation.
Participation in this Virtual International Wine Appreciation is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.