Observe.AI - 3 Strategies for Driving Growth Through Your Contact Center
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3 Strategies for Driving Growth Through Your Contact Center

A Virtual Wine Appreciation

September 30th, Successfully held

Presented by


Here’s what we discussed:

In this virtual wine tasting session, the leadership roundtable focused on key ways innovation fuels growth, and the role that speech intelligence plays to provide better customer experiences, quality management and agent coaching.

The discussion was followed by wine tasting event hosted by a master sommelier who took us through wine selections sent to participants in advance.


4 PM – 4:05 PM

Welcome and participant introduction

4:06 PM – 4:10 PM

Introduction of Observe.AI executives

4:11 PM – 4:59 PM

Interactive discussion on the topic

5 PM – 5:25 PM

Guided Wine Tasting by a master sommelier

5:26 PM – 5:30 PM


Solution Expert

Akin Desai
Head of Customer Success at Observe.AI


Marty Massih Sarim
President and CEO at ERC (Enhanced Resource Centers)

Participation in this Virtual International Wine Appreciation is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

Here’s what attendees at past events have said:

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Talk to Us

Mitch Speers

+1 917-750-7287

Ash Prasad

+1 218-389-7816

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